company logo
Neon Support Center
  • Visit Neon's Website
  • Go to Customer Portal
Devices
  • Navigating the Neon Dashboard
    • Playlists, Publications, Schedule
    • Media, Canva, Image Type, Video Type
    • Widgets, Videos
    • Features, Add Screen, Add Location
    • Users, Account, Add Members, Password Reset
    • Highlights
    • Role
  • Tutorial Videos
    • Dashboard Sections
    • Publish
    • Scheduling
    • Device Installation Video
  • Devices
    • Amazon Fire TV Stick
    • Google Chromecast with Google TV
    • Smart Plugs
    • Getting Connected
    • NG1
  • General
    • Hardware
    • The Neon App
  • Troubleshooting Your Device
      Back to home
      1. Neon Support Center
      2. Devices
      • Navigating the Neon Dashboard
        • Playlists, Publications, Schedule
        • Media, Canva, Image Type, Video Type
        • Widgets, Videos
        • Features, Add Screen, Add Location
        • Users, Account, Add Members, Password Reset
        • Highlights
        • Role
      • Tutorial Videos
        • Dashboard Sections
        • Publish
        • Scheduling
        • Device Installation Video
      • Devices
        • Amazon Fire TV Stick
        • Google Chromecast with Google TV
        • Smart Plugs
        • Getting Connected
        • NG1
      • General
        • Hardware
        • The Neon App
      • Troubleshooting Your Device

      Devices

      Learn how to manage and troubleshoot your Neon devices.

      Amazon Fire TV Stick

      • Secure your Neon device
      • Pairing your Fire Stick remote
      • Unboxing your Amazon Fire Stick

      Google Chromecast with Google TV

      • Unboxing your Google Chromecast

      Smart Plugs

      • Using Kasa with your Neon device

      Getting Connected

      • Connect the Amazon Fire Stick to WiFi
      • Connect the Google Chromecast to WiFi
      • Download the Neon app on Samsung TV
      • Process For Downloading Neon onto Samsung Smart TV (URL Launcher/Custom App)

      NG1

      • How to Factory Reset an NG1 with a Computer Keyboard
      company logo
      Neon Support Center
      • Visit Neon's Website
      • Go to Customer Portal