Do you need to connect your Fire Stick to your network for the first time, or did your device lose connection and you need to reconnect?
Let's get you connected!
-
Press the Home button on your remote. From the home screen, navigate all the way over to the right to reach the gear icon
-
Go down, then over to select Network
-
If it is not already, make sure Wi-Fi is ON
-
Connecting to your network:
In order for Neon to update your content or stream live content, you need to have a medium to good connection.
-
Choose your Network then enter the password if required
Note: You may need to select See All Networks in order to find your network.
-
Or Join Other Network if it is hidden
Enter the name (SSID) of your Wi-Fi network, then click Next
Select Security Type for your Wi-Fi network, then click Next
Enter the password for your Wi-Fi network, then click Next
Finally, click Connect
-
Congratulations! You have now connected your Amazon Fire Stick to the internet.
![10-Mar-09-2023-06-42-34-4500-PM](https://support.neonscreens.com/hs-fs/hubfs/10-Mar-09-2023-06-42-34-4500-PM.png?width=688&height=387&name=10-Mar-09-2023-06-42-34-4500-PM.png)
We pride ourselves on outstanding customer service!
If you have any additional questions or feedback, please reach out to our support team at support@neonscreens.com.