company logo
Neon Support Center
  • Visit Neon's Website
  • Go to Customer Portal
General
  • Navigating the Neon Dashboard
    • Playlists, Publications, Schedule
    • Media, Canva, Image Type, Video Type
    • Widgets, Videos
    • Features, Add Screen, Add Location
    • Users, Account, Add Members, Password Reset
    • Highlights
    • Role
  • Tutorial Videos
    • Dashboard Sections
    • Publish
    • Scheduling
    • Device Installation Video
  • Devices
    • Amazon Fire TV Stick
    • Google Chromecast with Google TV
    • Smart Plugs
    • Getting Connected
    • NG1
  • General
    • Hardware
    • The Neon App
  • Troubleshooting Your Device
      Back to home
      1. Neon Support Center
      2. General
      • Navigating the Neon Dashboard
        • Playlists, Publications, Schedule
        • Media, Canva, Image Type, Video Type
        • Widgets, Videos
        • Features, Add Screen, Add Location
        • Users, Account, Add Members, Password Reset
        • Highlights
        • Role
      • Tutorial Videos
        • Dashboard Sections
        • Publish
        • Scheduling
        • Device Installation Video
      • Devices
        • Amazon Fire TV Stick
        • Google Chromecast with Google TV
        • Smart Plugs
        • Getting Connected
        • NG1
      • General
        • Hardware
        • The Neon App
      • Troubleshooting Your Device

      General

      Get started with our Neon app.
      • Show Updated Content
      • How to pair a Google Chromecast remote
      • How to restart your Firestick Device.
      • How to clear data and cache on Samsung SmartTV
      • How to uninstall/reinstall the Neon App on Samsung Smart TV
      • How to run a speed test on Amazon Firestick
      • How to force stop on a Google Chromecast
      • How to Switch from MagicInfo to URL Launcher
      • How to schedule your Samsung TV to turn ON/OFF
      • How to Set Up Amazon Firestick

      Hardware

      • How to change Fire TV settings to "Last input" instead of "Home"
      • How to force stop Neon App
      • How to Set Up Outdoor Samsung OH TV

      The Neon App

      • Log in to the Neon app
      • Finding/Installing Neon on your Amazon Fire Stick
      • Install Neon on Google TV devices
      • Import a Menu via a CSV File
      • Image Size and Format
      • Create a Custom Zone in Neon
      • Clover Integration
      See more
      company logo
      Neon Support Center
      • Visit Neon's Website
      • Go to Customer Portal