Neon Support Center
Visit Neon's Website
Go to Customer Portal
Troubleshooting Your Device
Navigating the Neon Dashboard
Playlists, Publications, Schedule
Media, Canva, Image Type, Video Type
Widgets, Videos
Features, Add Screen, Add Location
Users, Account, Add Members, Password Reset
Highlights
Role
Tutorial Videos
Dashboard Sections
Publish
Miscellaneous
Scheduling
Device Installation Video
Devices
Amazon Fire TV Stick
Google Chromecast with Google TV
Smart Plugs
Getting Connected
NG1
General
Hardware
The Neon App
Troubleshooting Your Device
Back to home
Neon Support Center
Troubleshooting Your Device
Navigating the Neon Dashboard
Playlists, Publications, Schedule
Media, Canva, Image Type, Video Type
Widgets, Videos
Features, Add Screen, Add Location
Users, Account, Add Members, Password Reset
Highlights
Role
Tutorial Videos
Dashboard Sections
Publish
Miscellaneous
Scheduling
Device Installation Video
Devices
Amazon Fire TV Stick
Google Chromecast with Google TV
Smart Plugs
Getting Connected
NG1
General
Hardware
The Neon App
Troubleshooting Your Device
Troubleshooting Your Device
We hate when things don't work the way they should. Check out our library of quick fixes and common questions when using Neon.
Reset the Neon app (Amazon)
Reset/Erase Neon app data on Amazon Fire Stick
Reset the Neon app (Google with Hexnode)
Updating your Neon NG1
