Media, Canva, Image Type, Video Type
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      3. Media, Canva, Image Type, Video Type

      Upload media (images & videos)

      We know you've got amazing images and videos to share with your customers. Let's show you how you can use Neon to highlight them on your screens!


      1. Locate and click Screens in the left navigation menu.

      2. Click on the My Media button at the top of the window.

      3. Click on the purple Upload button in the top left of the Neon Dashboard, or drag and drop your files in the Upload Section. 

        Note: You can upload images (PNG, JPEG) and videos (MP4, MOV). Video files of 4k resolution or larger are not supported (video files must be 1080p resolution or less).

      4. Any files you select to upload will appear with a progress bar below the dotted rectangular box until the upload process is complete.

      5. You will receive a message in the bottom left corner of the screen notifying you of successful uploads. Once your files have completed the upload process, you can navigate back to My Media to find your uploaded content.

      Congratulations! Your media is now ready to be used.

      Are you wondering if you can organize your media into folders?

      Click this link to learn more about Folders

       

      We pride ourselves on outstanding customer service!

      If you have any additional questions or feedback, please reach out to our support team at support@neonscreens.com.