Media, Canva, Image Type, Video Type
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      1. Neon Support Center
      2. Navigating the Neon Dashboard
      3. Media, Canva, Image Type, Video Type

      Supported media

      Your Neon dashboard supports the following file types:

      • For Images: PNG, JPEG

      • For Videos: MP4, MOV (1080p resolution or less) - 4k resolution or larger is not supported

      Learn how to upload your media here.

      Learn how to create and manage folders here.

       

      We pride ourselves on outstanding customer service!

      If you have any additional questions or feedback, please reach out to our support team at support@neonscreens.com.